Customer service

Under Frequently Asked Questions, you'll find answers to the questions we frequently get asked.

For the fastest answer - Contact us via our live chat, where we can always help you straight away.
To contact us via chat, click on the pink chat box in the lower right-hand corner.
We're available via chat -
Mondays - Thursdays: 07:00 - 22:00
Fridays: 07:00 - 17:00
Sundays: 13:30 - 22:00

How can I report a faulty item?

Contact us via our chat or via our contact form, and let us know which product is faulty, as well as the order number. You must also attach a picture of the damage.


+46 26 66 93 93

Phone opening hours:
Weekdays 07:00 - 17:00








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